Getting DIY Themes to Refund You for Thesis

January 20, 2010 by BlogCrafted Staff · Wordpress Themes  

There’s no question that the Thesis theme for Wordpress is very powerful. It’s got a lot of good code and a number of customization options which help you make it more your own. But it’s got flaws as well and it’s not the best match for a lot of people. One thing that comes to mind is the inability to easily insert a header image, at least not without adding a plugin.

I don’t believe Thesis should be marketed as great for beginners with no coding experience unless those beginners are either willing to hire a blog consultant or to deal with a fairly generic-looking theme.

So what do you do if you bought Thesis, gave it your best shot, and need a refund? DIY Themes promises a refund within 30 days if you’re not satisfied with your purchase of Thesis.

Instructions for Requesting a Refund from DIY Themes

To request a refund, send an email to diythemes@baagagmail.com, with the subject “Refund Request”. Please include the following information with your request:

  • Your name
  • The email address associated with your PayPal account
  • The date of purchase
  • Your DIYthemes member name

If You Still Want to Give Thesis a Shot

One of the best things created by the Thesis user community is Rick Beckman’s Thesis Open Hooks plugin. It gave you back-end CSS/PHP editing abilities before Thesis finally integrated them and, most importantly, it has blocks where you can input code for various Thesis hooks instead of setting them up with PHP.

If you’re not quite ready to give up on Thesis, try checking it out (also available from the Wordpress Codex for installation from within your site’s back-end).

There’s a lot of great stuff you can do with Thesis. But if it’s not the theme for you, don’t be shy in asking for a refund.

Obviously, from my lukewarm review of Thesis for beginners (unless they want to pay more for customization, in which case get in touch ;) ), I’m not a representative of DIY Themes. The refund information comes from the DIY Themes forum, but is not easy to find. Maybe it’s not well-publicized because there’s no affiliate program for refunds. My thought is if you’re going to pay that much, it should be something you’re using and if you can’t use, return.

{ 9 comments }

1 Mike January 25, 2010 at 10:59 pm

I agree – if you are not technical then Thesis won’t be any easier than any other theme.

2 Dan April 13, 2010 at 12:55 am

Thanks, I’d need to employ a designer to make real use of it and even then they could screw up the SEO benefits. If I want a theme designed I’ll just get someone who understands SEO. To be honest I can’t see any real benefit to it, at least not for my uses.
.-= Dan´s last blog ..Travel Money Guide: Travel Debit and Credit Cards for Australians =-.

3 jack April 28, 2010 at 4:56 am

Hello guys ,

I totally agree with you guys i found nice free skin for thesis and went with it the website look good but when i try to do anything with it i run into problems. so i went to their forms and ask questions 12 hours pass i send them e-mail asking for refund my money back. In DIY website they clam to be for beginners but it is actually for advance php programmers
i just hope to get my money back from them because frankly speaking it is very difficult to contact them even as paying customer

Thank you

4 Chet Payne May 21, 2010 at 5:21 pm

Same with me. Just bought thesis and I didn’t have the time to learn all the technicalities.

5 TaosJohn July 19, 2010 at 4:57 pm

Thesis rocks. Okay, I know a lot about coding, but believe me, it rocks. What you’re buying with this is the mind of Chris Pearson, and when he’s not talking politics on Twitter, he’s a stone-cold genius.

The thing is, nothing out there that “works” for beginners is going to be the cat’s meow for people who mostly know what they’re doing. Thesis is an incredibly powerful tool. I build all my clients’ sites with it.
.-= TaosJohn´s last blog ..Carrizozo- I Hardly Knew Ye =-.

6 Jean Has Been Shopping September 3, 2010 at 2:32 pm

Thank you! Yours was the first result while searching how to get a refund for my Thesis purchase. I’ve been unable to get my comments to appear on the Thesis theme, and don’t want to ignore/hide them. Rather than fiddle with the theme, I opted to change what I didn’t like on my existing theme (mainly background color), and will ask for a refund.
Thanks again.
.-= Jean Has Been Shopping´s last blog ..Friday Flip Offs =-.

7 Gee September 5, 2010 at 1:30 pm

I am a wordpress newbie and had tried other themes before settling with Thesis. It worked for me despite my lack of technical know-how. I was able to put in a customized header (with ads) as well. Maintaining a site means you continually have to learn – this applies to all other themes as well.
.-= Gee´s last blog ..Can I Ask For a Favor =-.

8 Cynthia Haggard April 18, 2011 at 3:01 pm

Thank you so much for posting this info. You are quite right, it’s not easy to find. I was just about to get onto a forum to ask for the info, when I saw your post. I bought Thesis last Thursday, thinking that my prior experience with Wordpress.com would make it a cinch to install. What a shock I had! I’m now trying to decide whether I really need to integrate my blog with my website (the blog is on Wordpress.com, the website on Yahoo).

Anyway, Thanks!

9 Brianne July 24, 2011 at 6:43 pm

Thank you for the information. I am completely new to both wordpress and website design of any kind and I had so much trouble with the thesis theme. It was a chore to change even little things and the stuff in the dashboard could just as well have been in a different language. I realize I will probably have to learn even more with any other theme, and it if wasn’t for the link back to thesis on my page I probably would have continued struggling with it. After paying 87 dollars I found out that I could not remove the link back to their website without paying more. I want a business website, not a personal blog, so that doesn’t work for me. It would be nice if they would make that obvious from the beginning, would have saved me a lot of time.

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