There’s no question that the Thesis theme for Wordpress is very powerful. It’s got a lot of good code and a number of customization options which help you make it more your own. But it’s got flaws as well and it’s not the best match for a lot of people. One thing that comes to mind is the inability to easily insert a header image, at least not without adding a plugin.
I don’t believe Thesis should be marketed as great for beginners with no coding experience unless those beginners are either willing to hire a blog consultant or to deal with a fairly generic-looking theme.
So what do you do if you bought Thesis, gave it your best shot, and need a refund? DIY Themes promises a refund within 30 days if you’re not satisfied with your purchase of Thesis.
Instructions for Requesting a Refund from DIY Themes
To request a refund, send an email to diythemes@gmail.com, with the subject “Refund Request”. Please include the following information with your request:
- Your name
- The email address associated with your PayPal account
- The date of purchase
- Your DIYthemes member name
If You Still Want to Give Thesis a Shot
One of the best things created by the Thesis user community is Rick Beckman’s Thesis Open Hooks plugin. It gave you back-end CSS/PHP editing abilities before Thesis finally integrated them and, most importantly, it has blocks where you can input code for various Thesis hooks instead of setting them up with PHP.
If you’re not quite ready to give up on Thesis, try checking it out (also available from the Wordpress Codex for installation from within your site’s back-end).
There’s a lot of great stuff you can do with Thesis. But if it’s not the theme for you, don’t be shy in asking for a refund.
Obviously, from my lukewarm review of Thesis for beginners (unless they want to pay more for customization, in which case get in touch 
), I’m not a representative of DIY Themes. The refund information comes from the DIY Themes forum, but is not easy to find. Maybe it’s not well-publicized because there’s no affiliate program for refunds. My thought is if you’re going to pay that much, it should be something you’re using and if you can’t use, return.
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{ 4 comments… read them below or add one }
I agree – if you are not technical then Thesis won’t be any easier than any other theme.
Thanks, I’d need to employ a designer to make real use of it and even then they could screw up the SEO benefits. If I want a theme designed I’ll just get someone who understands SEO. To be honest I can’t see any real benefit to it, at least not for my uses.
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Hello guys ,
I totally agree with you guys i found nice free skin for thesis and went with it the website look good but when i try to do anything with it i run into problems. so i went to their forms and ask questions 12 hours pass i send them e-mail asking for refund my money back. In DIY website they clam to be for beginners but it is actually for advance php programmers
i just hope to get my money back from them because frankly speaking it is very difficult to contact them even as paying customer
Thank you
Same with me. Just bought thesis and I didn’t have the time to learn all the technicalities.